When you find so many shortcomings, you have to conclude that those responsible just don't care. But there needs to be the desire to keep everything working properly, and that's what we felt was the core problem. These are not difficult or expensive issues to correct. Toilets rocking because they aren't anchored properly, cockeyed-loose toilet seats and much more. There is no excuse for shower controls falling off in your hand. Some could be blamed on poorly supervised cleaning standards, but much more appears to be the result of unqualified maintenance supervision. But they were so abundant we debated on whether to check-out after just an hour in our room. To many broken, dirty and worn out items to list them all. In brief, it's easy to recognize it was a very nice hotel at one time. Glad we took some of their money home in winnings from the slots!Īs a casino I would have given them 4 stars.Īs a 'Hotel-Resort' I'm pushing it with 2 stars. Although the shower in the room was horribly designed, the pool was very unique. Take a trip to Durango if you need some great bartender service at Gazpacho! The service at Sky Ute is absolutely abysmal, the only reason for the 2 stars is the room and the pool. When a bartender can't give you even the slightest eye contact they should never expect to receive a tip from a patron. The two women who were serving us were incredibly disrespectful and should not be in this profession. Asking for drinks was addressed by side eye glances, rolled eyes, and smacking of the mouth.

The bartenders at this resort are some of the worst I have experienced in my life.

You have to pay for drinks at this casino which is a horrible rule being that every other casino in Colorado gives you free drinks if you are at least putting money in their machines. We also had to ask to put our bags in a secure area so that we may use the facilities at the resort, something that should be offered if you are not able to check in early. We were told the room would not be ready even though we did not see a single other person walk in to stay at the resort. Most places that have 4 floors of rooms will allow you to check in early especially if there is almost no one at the resort. My partner and I came from 5 hours away and arrived at 2 with the check-in time being at 3. Unfortunately, taking your first step in you are greeted with a very rude group of check in personnel. From the outside looking in you would imagine this Casino to be great, filled with an immense opportunity for a great time.

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